"See the steps we take to ensure your privacy
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1.0 Terms of Service

Effective as of: 2024-01-12

1.1 Definitions

These Terms of Service ("Terms") between You (defined below) and WORKXID (defined below) describes the terms and conditions of Your use of WORKXID's Services (defined below). BY COMPLETING THE ELECTRONIC ACCEPTANCE PROCESS, YOU AFFIRM THAT YOU (i) ARE AT LEAST 18 YEARS OF AGE OR OLDER AND (ii) HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY ALL OF THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THE TERMS, DO NOT PROCEED ON THE ELECTRONIC ACCEPTANCE PROCESS AND YOUR REGISTRATION PROCESS WILL BE DISCONTINUED. WORKXID reserves the right, exercised at its sole discretion, to modify, add or delete portions of these Terms from time to time without notice to You, and You further agree to be bound by such modified Terms.
  • "Documentation" means any electronic or printed materials that accompany the Software that provide instructions for the installation, operation, and use of the Software.
  • "License" means an individual or participating organization with a valid WORKXID seat license.
  • "Services" means WORKXID services including its related Software and WORKXID membership card.
  • "Software" means certain software applications, in object code format only, that are required for You to use the Services and licensed to You subject to these Terms.
  • "Account" means a services account profile account created with WORKXID that uniquely identifies You with a username and password.
  • "Member" means anyone who has enrolled and subscribed to the WORKXID services platform, gaining access to its features, which include a photo membership card uniquely generated by WORKXID, featuring a distinctive member ID number that uniquely identifies you.
  • "Participating Organization" means a legal entity that subscribes to the WORKXID system. As part of their role, they are accountable and responsible for conducting independent third-party identity authentication and certificate skills validation for the member WORKXID cardholders associated with their organization.
  • "Third Party Software" means certain software that WORKXID licenses from third parties and provides to You incorporated into the Software.
  • "You or Your" means you as an individual or an employee or agent of a legal entity that is authorized to represent and legally bind such entity to these Terms.

1.2 Contractual Relationship

These Terms of Use ("Terms") govern the access or use by you, an individual, of applications, websites, content, products, and services (the "Services") made available by XIDCORP LIMITED and its subsidiaries and affiliates (collectively, "WORKXID"). Please read these terms carefully before accessing or using the services. In these Terms, the words "including" and "include" mean "including, but not limited to." Your access and use of the Services constitute your agreement to be bound by these Terms, establishing a contractual relationship between you and WORKXID. You may not access or use the Services if you disagree with these Terms. These Terms expressly supersede prior agreements or arrangements with you. WORKXID may immediately terminate these Terms or any Services with respect to you or generally cease offering or deny access to the Services or any portion thereof at any time for any reason. Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Service(s). Supplemental terms are in addition to and shall be deemed a part of the Terms for the purposes of the applicable Service(s). Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services. WORKXID may amend the Terms related to the Services from time to time. Amendments will be effective upon WORKXID's posting of such updated Terms at this location or the amended policies or supplemental terms on the applicable Service(s). Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.

1.3 The Services

The Services constitute a technology platform ("WORKXID Platform") that enables members ("Member") of WORKXID's mobile applications or websites provided as part of the Services (each, an "Application") to participate in a skills card program consisting of a system in which individuals can track and demonstrate their skills and accomplishments through the use of physical or digital identification membership cards. The WORKXID membership cards may contain information about the individual's occupation, education, training, work experience, and specific skills and abilities they have acquired. The program also includes tools for independent third-party identity authentication and validation of the skills associated with the membership cards. A skills card program aims to provide individuals with a way to identify themselves and demonstrate their skills to potential employers ("Participating Organizations") quickly and clearly. The program also allows individuals to track their professional development and growth. You acknowledge that WORKXID does not provide identity authentication and certificate validation services as the service provider. Participating Organizations (employers) are responsible for providing independent third-party identity authentication and certificate skills validation of the member WORKXID cardholders associated with their organization. Each identification authentication and certificate validation service provided by a third-party Participating Organization to a member shall constitute a separate agreement between such persons.
Subject to your compliance with these Terms, WORKXID grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to (i) access and use of the Applications on your device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services. Any rights not expressly granted herein are reserved by WORKXID and WORKXID's licensors.
You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by WORKXID; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks. Third-Party Services and Content Services may be made available or accessed in connection with third-party services and content (including advertising) that WORKXID does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third-party services and content. WORKXID does not endorse such third-party services and content, and in no event shall WORKXID be responsible or liable for any products or services of such third-party providers. Additionally, Apple Inc. and Google Inc. will be third-party beneficiaries of this contract if you access the Services using Applications developed for Apple iOS or Android mobile devices, respectively. These third-party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these devices is subject to terms set forth in the applicable third-party beneficiary's terms of service.
The Services and all rights therein are and shall remain WORKXID's property or the property of WORKXID's licensors. Neither these Terms nor your use of the Services convey or grant any rights to you: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner WORKXID's company names, logos, product and service names, trademarks or services marks or those of WORKXID's licensors.

Profiles and skills data are the exclusive property of the member. You agree that WORKXID and associated Participating Organizations are granted custodial rights to your member profiles and skills data. "Granted custodial rights" refers to the authorization given to an entity or organization to act as a custodian, administrator or caretaker of certain assets or data. In this context, you grant WORKXID and Participating Organizations the authority or permission to manage and oversee your member profiles and skills data while you are registered as and active services account. They are entrusted with the responsibility of safeguarding and maintaining the data on behalf of the member.

1.4 Your Use of the Services

In order to use most aspects of the Services, you must register for and maintain an active member account profile ("Account"). Account registration requires you to submit to WORKXID certain personal information, such as your name, photograph, email, and mobile phone number. You are responsible for all activity that occurs under your Account, and you agree to always maintain the security and secrecy of your Account username and password. Unless otherwise permitted by WORKXID in writing, you may only possess one member Account.
Requirements and Conduct
You may not authorize third parties to use your member Account. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes. In your use of the Services, you will not cause nuisance, annoyance, or inconvenience, whether to the Third Party Provider or any other party.
Text Messaging
By creating an Account, you agree that the Services may send you informational text (SMS) messages as part of the regular business operation of your use of the Services. Your total number of messages are limited to the prepaid values associated with Your account. WORKXID may, at its sole discretion, suspend any account in violation of this provision or require You to purchase additional SMS messaging to correct any overage.
Push Messaging
By creating an Account, You agree that the WORKXID Platform may send You push notifications through your mobile device as part of the regular business operation of your use of the WORKXID Platform.
By creating an Account, You agree that the WORKXID Platform may send you email notifications as part of the regular business operation of your use of the WORKXID Platform.
Use Limitations
From time to time, WORKXID may offer certain trial and/or promotional offers. WORKXID reserves the right to modify, discontinue any trial or promotional offers in its sole discretion and without notice. Any trial or promotional offers are limited to one (1) per customer and may not be combined with any other offers.
Promotional Codes
WORKXID in its sole discretion may create promotional codes that may be redeemed for Account credit or other features or benefits related to the Services and/or a Third Party Provider's services, subject to any additional terms that WORKXID establishes on a per promotional code basis ("Promo Codes").

You agree that Promo Codes: (i) must be used for the intended audience and purpose and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by WORKXID; (iii) may be disabled by WORKXID at any time for any reason without liability to WORKXID; (iv) may only be used pursuant to the specific terms that WORKXID establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire before your use. WORKXID reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other member in the event that WORKXID determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.
Member Provided Content
WORKXID in its sole discretion may permit you from time to time to submit, upload, publish or otherwise make available to WORKXID through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for competitions and promotions ("Member Content"). Any member content provided by you remains your property. However, by providing Member Content to WORKXID, you grant WORKXID a worldwide, perpetual, irrevocable, transferrable, royalty-free license with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such Member Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and WORKXID's business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

You represent and warrant that: (i) you are the sole and exclusive owner of all Member Content, or you have all rights, licenses, consents and releases necessary to grant WORKXID the license to the Member Content as set forth above; and (ii) neither the Member Content nor your submission, uploading, publishing or otherwise making available of such Member Content nor WORKXID use of the Member Content as permitted herein will infringe, misappropriate or violate a third party's intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. You agree to not provide Member Content that is defamatory, libellous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by WORKXID in its sole discretion, whether or not such material may be protected by law. WORKXID may, but shall not be obligated to, review, monitor, or remove Member Content, at WORKXID's sole discretion and at any time and for any reason, without notice to you.
Network Access and Devices
You are responsible for obtaining the data network access necessary to use the Services. Your mobile network's data, messaging rates, and fees may apply if you access or use the Services from a wireless-enabled device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications and any updates thereto. WORKXID does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in using the Internet and electronic communications.

1.5 Restricted Activities

With respect to your use of the WORKXID Platform, you agree that you will not:
  • Impersonate any person or entity;
  • Disclose information related to Services without explicit consent from the other party;
  • Violate any law, statute, ordinance or regulation;
  • Interfere with or disrupt the Services or the WORKXID Platform or the servers or networks connected to the WORKXID Platform;
  • Post Information or interact on the WORKXID Platform or Services in a manner which is false, inaccurate, misleading (directly or by omission or failure to update information), defamatory, libellous, abusive, obscene, profane, offensive, sexually-oriented, threatening, harassing, or illegal;
  • Use the WORKXID Platform in any way that infringes any third party's rights, including but not limited to intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • Post, email or otherwise transmit any malicious code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or surreptitiously intercept or expropriate any system, data or personal information;
  • Forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the WORKXID Platform;
  • "Frame" or "mirror" any part of the WORKXID Platform without our prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other website for any purpose; or
  • Modify, adapt, translate, reverse engineer, decipher, decompile or otherwise disassemble any portion of the WORKXID Platform or any software used on or for the WORKXID Platform;
  • Rent, lease, lend, sell, redistribute, license or sublicense the WORKXID Platform or access to any portion of the WORKXID Platform;
  • Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, scrape, "data mine", or in any way reproduce or circumvent the navigational structure or presentation of the WORKXID Platform or its contents;
  • Transfer or sell your User account, password and/or identification to any other party; or
  • Cause any third party to engage in the restricted activities above.
We reserve the right, but we have no obligation, to suspend or deactivate your User and/or Organization Account if you do not comply with these prohibitions.

1.6 Disclaimers; Limitation of Liability; Indemnity

The services are provided "as is" and "as available." WORKXID disclaims all representations and warranties, express, implied, or statutory, not expressly set out in these terms, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, WORKXID makes no representation, warranty, or guarantee regarding the reliability, timeliness, quality, suitability, or availability of the services or any services or goods requested through the use of the services or that the services will be uninterrupted or error-free. WORKXID does not guarantee third-party providers' quality, suitability, or ability. You agree that the entire risk arising out of your use of the services, and any service or good requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law.
Limitation Of Liability
WORKXID shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost data, personal injury, or property damage related to, in connection with, or otherwise resulting from any use of the services, even if WORKXID has been advised of the possibility of such damages. WORKXID shall not be liable for any damages, liability or losses arising out of: (i) your use of or reliance on the services or your inability to access or use the services; or (ii) any transaction or relationship between you and any third party provider, even if WORKXID has been advised of the possibility of such damages. WORKXID shall not be liable for delay or failure in performance resulting from causes beyond WORKXID's reasonable control. In no event shall WORKXID's total liability to you in connection with the services for all damages, losses and causes of action exceed one hundred Canadian dollars ($100).

WORKXID's services may be used by you to participate in a skills card program consisting of a system in which individuals can track and demonstrate their skills and accomplishments through physical or digital identification cards. Still, you agree that WORKXID has no responsibility or liability to you related to any services provided by third-party participants other than as expressly outlined in these terms. The limitations and disclaimer in this section do not purport to limit liability or alter your rights as a consumer that cannot be excluded under applicable law.
You agree to indemnify and hold WORKXID and its officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) WORKXID's use of your User Content; or (iv) your violation of the rights of any third party, including Providers.

1.7 Dispute Resolution

You agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services (collectively, "Disputes") will be settled by binding arbitration between you and WORKXID, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you and WORKXID are each waiving the right to a trial by jury or to participate as a plaintiff or class in any purported class action or representative proceeding. Further, unless you and WORKXID agree in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this "Dispute Resolution" section will be deemed void. Except as provided in the preceding sentence, this "Dispute Resolution" section will survive any termination of these Terms.
Arbitration Rules and Governing Law
The arbitration will be administered by the Canadian Arbitration Association ("CAA") in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "CAA Rules") then in effect, except as modified by this "Dispute Resolution" section. (The CAA Rules are available by calling the CAA at 1-877-862-8825.)
Arbitration Process
A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the CAA Rules. (The arbitrator will be either a retired judge or an attorney licensed to practice law in the province of Ontario and will be selected by the parties from the CAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the CAA will appoint the arbitrator in accordance with the CAA Rules.
Arbitration Location and Procedure
The arbitration shall be held in Toronto and shall proceed in accordance with the provisions of the Arbitration Act (Ontario). If your claim does not exceed $10,000. In that case, the arbitration will be conducted solely on the basis of documents you and WORKXID submit to the arbitrator unless you request a hearing or the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, the CAA Rules will determine your right to a hearing. Subject to the CAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.

Suppose any dispute arises between the Parties relating to this agreement's application, interpretation, implementation or validity. In that case, the Parties agree to resolve the dispute by arbitration using the Canadian Arbitration Association Expedited Arbitration Rules. The parties agree that the Canadian Arbitration Association Expedited Arbitration Rules give the parties a fair opportunity to present their case and respond to the other side's case.
Arbitrator's Decision
The arbitrator will render an award within the time frame specified in the CAA Rules. The arbitrator's decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator's award damages must be consistent with the terms of the "Limitation of Liability" section above as to the types and the amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favour of the claimant and only to the extent necessary to provide relief warranted by the claimant's individual claim. If you prevail in arbitration, you will be entitled to an award of attorneys' fees and expenses to the extent provided under applicable law. WORKXID will not seek and waives all rights WORKXID may have under applicable law to recover attorneys' fees and expenses if WORKXID prevails in arbitration.
Your responsibility to pay any CAA filing, administrative and arbitrator fees will be solely as set forth in the CAA Rules.
Notwithstanding the provisions of the modification-related provisions above, if WORKXID changes this "Dispute Resolution" section after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by providing WORKXID written notice of such rejection by mail or hand delivery to WORKXID, Attn: Dispute Resolutions, 9-309 75 First Street, Orangeville, Ontario, Canada L9W 5B6 or by email from the email address associated with your Account to:, within 30 days of the date such change became effective, as indicated in the "Last update" date above in order to be effective, the notice must include your full name and clearly indicate your intent to reject changes to this "Dispute Resolution" section. By rejecting changes, you are agreeing that you will arbitrate any dispute between you and WORKXID in accordance with the provisions of this "Dispute Resolution" section as of the date you first accepted these terms (or accepted any subsequent changes to these terms).

1.8 Other Provisions

Choice Of Law
These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without giving effect to any conflict of law principles.
Claims Of Copyright Infringement
Claims of copyright infringement should be sent by registered mail to WORKXID, Attn: Copyright Claims - Legal, 9-309 75 First Street, Orangeville, Ontario, Canada L9W 5B6.
WORKXID may give notice by means of a general notice on the WORKXID Platform, electronic mail to your email address in your Account, or text to your mobile phone in your Account. Such notices shall be deemed to have been given upon the expiration of 12 hours after sending by email or text. You may give notice to WORKXID, with such notice deemed given when received by WORKXID, at any time by registered mail to WORKXID, Attn: User Notices - Legal, 9-309 75 First Street, Orangeville, Ontario, Canada L9W 5B6.
You may not assign these Terms without WORKXID's prior written approval. WORKXID may assign these Terms without your consent to (i) a subsidiary or affiliate; (ii) an acquirer of WORKXID's equity, business or assets; or (iii) a successor by merger. Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you, WORKXID or any Third Party Provider as a result of this Agreement or use of the Services. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced to the fullest extent under law. WORKXID's failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by WORKXID in writing.

9-309 75 First Street,
Orangeville, Ontario, Canada L9W 5B6

workXid® is a registered trademark of Xidcorp Limited.

2.0 Privacy Policy

Effective as of: 2023-06-12
Privacy is paramount to Xidcorp Limited ("WORKXID"), and it is important that you understand the purposes for which we collect, use, and sometimes disclose your personal information.

This privacy policy applies only to information collected through our online Services and not to information collected offline.

"Personal Information" constitutes information about an identifiable individual, which includes but may not be limited to an individual's name, home address and phone number, age, sex, marital or family status, an identifying number, date of birth, financial information, educational history, medical history etc. Personal information, however, expressly excludes the name, title and business contact of the organization with which an individual may be employed.

In this privacy statement, we refer to the individuals whose certification records we maintain as "Members" or "Workers" and those "Participating Organizations" associated with an individual Member to access their skills and certifications. "Employers" are those participating organizations that authenticate the member and validate credentials. "Trainers" are the organizations that can perform training and issue validated certificates.

2.1 Who We Are

workXid® provides organizations with greater collaboration, improved visibility and sharing of industry practices, including verification of individuals' identity, training and qualifications. Our Workforce Identity Services Ecosystem (WISE) platform promotes a shared workforce management environment that enables a network of participating organizations - including workers, employers, trade unions, training agencies, associations, and industry regulators to participate in the exchange of information supporting:
  • Issuance of an industry photo ID card with worker occupation and title (virtual, plastic or paper);
  • A process to allow the worker to upload and manage their personal profile and proofs of skills and training certifications (an organization administrator can only validate certificates);
  • An optional encrypted Emergency Medical Profile (fully worker-managed, access restricted and systems audited);
  • A process to allow the worker to temporarily share their active certificate profile with a non-workXid registered organization;
  • A participating organization process to authenticate workers during employment onboarding;
  • A participating organization process to validate a worker's submitted certifications;
  • Automated periodic notification of expiring certifications;
  • Audited access to a worker's training records or any other credentials supporting requisite skills compliance by Industry and Occupation (supporting National Occupational Classification coding "NOC");
  • Realtime requisite credential checks during job assignment or site visitation;
  • A process to automate worker attendance and perform screening with the use of our OnSite kiosk app (site check-in and out by location);
  • Participating Organization-restricted Team messaging and collaboration; and
  • Provision to allow Participating Organization Trainers to issue digitally signed training certificates to active registered workXid members.

2.2 Collection of Information

Information You Provide to Us
We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include your name, email address, mailing address or phone number and upload a personal photo (to support the creation of your WORKXID photo identification) - when appropriate. Additionally, we collect information when you update your member profile, upload certificates or use your workXid ID card.

We comply with COPPA (Children's Online Privacy Protection Act) requirements. We do not collect any information from anyone under 13 years of age. Our website, products and services are directed to people at least 16 years of age or older.

If, to the extent required by law or otherwise, we notify you that the security of the information you submit has been compromised, you agree that we may give you such notice by email instead of regular mail.
What information do we collect?
When you use our Services, we collect information about you in the following general categories:
  • Location Information: When you use the Services, we only collect precise location data during the WORKXID app scan of your ID card or use of our attendance tag in/out features. If you permit the WORKXID app to access location services through the permission system used by your mobile operating system ("platform"). In that case, we may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP address.
  • Transaction Information: We collect transaction details related to your use of our Services, including the type of service requested, the date and time the service was provided, and other related transaction details
  • Usage and Preference Information: We collect information about how you and site visitors interact with our Services, preferences expressed, and settings chosen. In some cases, we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers. To learn more about these technologies, please see our Cookie Policy.
  • Device Information: We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.
  • Call and SMS Data: Our Services facilitate communications between Users and WORKXID. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties' phone numbers, and the content of the SMS message.
  • Log Information: When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services. Important Information About Platform Permissions Most mobile platforms (iOS, Android, etc.) has defined certain types of device data that apps cannot access without your consent. And these platforms have different permission systems for obtaining your consent. The iOS platform will alert you the first time the WORKXID app wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that the WORKXID app seeks before you first use the app, and your use of the app constitutes your consent.
Information We Collect From Other Sources
We may also receive information from other sources and combine that with information we collect through our Services. For example:
  • If your employer (Participating Organization or a similar entity) uses our group registration solutions. In that case, we may receive information about you from your employer.
  • If you also interact with our Services in another capacity, for instance, as a Participating Organization or user of other apps we provide. In that case, we may combine or associate that information with information we have collected from you in your capacity as a User.
For what purpose do we use your information?
Any of the information we collect from you may be used in one of the following ways:
  • Provide, maintain, and improve our Services, including, for example, providing products and services you request (and send related information), developing new features, providing customer support to Users and Participating Organizations, developing safety features, authenticating users, and sending product updates and administrative messages;
  • Perform internal operations, including, for example, preventing fraud and abuse of our Services; troubleshooting software bugs and operational problems; conducting data analysis, testing, and research; and monitoring and analyzing usage and activity trends;
  • Send or facilitate communications (i) between you and a Participating Organization (employer) or (ii) between you and a contact of yours at your direction in connection with your use of certain features, such as referrals and invites;
  • Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of WORKXID and other companies, where permissible and according to applicable local laws, and to process contest, sweepstake, or other promotion entries and fulfil any related awards;
  • Personalise and improve the Services, including providing or recommending features, content, social connections, referrals, and advertisements;
Sharing Of Information
We may share the information we collect about you as described in this Policy or as described at the time of collection or sharing, including as follows:
  • Participating Organizations to enable them to engage you as an employee. For example, we share your ID card information, profile and associated certificates.
  • Your Emergency Medical Profile (EMP) details the personal emergency medical information if provided. The file remains locked and encrypted until an individual medical event is declared. Any release or access of this data is fully audited and verified, and users are notified.
  • With third parties with whom you choose to let us share information, for example, other apps or websites that integrate with our Application Programming Interfac "API" or Services or those with an API or Service with which we integrate.
Other Important Sharing
  • We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • With WORKXID subsidiaries and affiliated entities that provide services or conduct data processing on our behalf or for data centralization and/ or logistics purposes;
  • With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information by a competent authority if we believe disclosure is in accordance with or is otherwise required by any applicable law, regulation, or legal process;
  • With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our User agreements, Terms of Service, or policies or to protect the rights, property, or safety of WORKXID or others;
  • In connection with, or during negotiations of, any merger, sale of WORKXID assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;
  • If we otherwise notify you and you consent to the sharing; and
  • In an aggregated and/or anonymized form, which cannot reasonably be used to identify you.
Social Sharing Features
The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Using such features enables sharing information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.
Analytics And Advertising Services Provided By Others
We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our Services and other online sites and services. For more information about these technologies and service providers, please refer to our Cookie Policy.

2.3 EU General Data Protection Regulation (GDPR)

EU Privacy Compliance Statement
At WORKXID, we are committed to complying with the European Union's General Data Protection Regulation (GDPR) and other applicable privacy laws. We prioritize the privacy and protection of personal data through the following measures:
  1. Lawful and Transparent Data Collection: We collect and process personal data for specific purposes, ensuring transparency and obtaining consent when required.
  2. Limited Data Processing: We only process personal data that is necessary and relevant to the intended purpose, minimizing the collection and retention of data.
  3. Data Security Measures: We implement technical and organizational measures to safeguard personal data against unauthorized access, disclosure, and destruction.
  4. Respect for Data Subject Rights: We respect individuals' rights, such as access, rectification, erasure, and objection, and promptly address data subject requests.
  5. Data Transfer Safeguards: When transferring personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect the data.
  6. Data Breach Notification: In the event of a data breach, we have procedures to assess and notify relevant authorities and affected individuals as required by law.
  7. Privacy by Design: Privacy considerations are integrated into our systems, processes, and services from the early stages of development.
  8. Third-Party Processor Evaluation: We carefully assess the privacy practices of third-party processors and ensure they provide adequate data protection guarantees.
  9. Cooperation with Supervisory Authorities: We cooperate with supervisory authorities and maintain records of our data processing activities.
If you have any questions or concerns about our privacy practices or protecting your personal data, please get in touch with our Data Protection Officer at or write us at WORKXID, Attn: Data Protection Officer, 9-309 75 First Street, Orangeville, Ontario, Canada L9W 5B6.

This EU Privacy Compliance Statement is subject to periodic review and may be updated to reflect changes in privacy laws or our data processing practices.

2.4 Your Choices

Account Information
You may correct your account information anytime by logging into your online or in-app account.

Certification integrity remains a key feature of WORKXID. You cannot modify any validated certifications yourself. As the account owner, you can archive validated certificates so they do not appear on your public profile. While employed, your organization administrator can modify and validate any active certifications associated with your profile. If there is anything erroneous or inaccurate, or if you wish to delete your records, please get in touch with us at Making any corrections will require WORKXID to communicate with the relevant issuing organization.

If you wish to cancel your account, please email us at Please note that in some cases, we may retain certain information about you as required by law or for legitimate business purposes to the extent permitted by law. For instance, if you have a standing credit or debt on your account or we believe you have committed fraud or violated our Terms, we may seek to resolve the issue before deleting your information.
Access Rights
WORKXID will comply with individual requests regarding access, correction, and/or deletion of the personal data it stores per applicable law.
Location Information
We request permission for our app's collection of location from your device per the permission system used by your mobile operating system. If you initially permit this information collection, you can later disable it by changing the location settings on your mobile device. However, this will limit your ability to use certain features of our Services. Additionally, disabling our app's collection of locations from your device will not limit our ability to derive approximate locations from your IP address.
Promotional Communications
You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt-out, we may still send you non-promotional communications, such as those about your account, the Services you requested, or our ongoing business relations.
Cookies And Advertising
Please refer to our Cookie Policy for more information about your choices around cookies and related technologies.
Changes To The Policy
We may change this Policy from time to time. If we make significant changes in how we treat your personal information or the Policy. In that case, we will provide you notice through the Services or other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Policy for the latest information on our privacy practices.
Feedback & Information
If we decide to change our privacy policy, we will update the Privacy Policy modification date above. If there are any questions regarding this privacy policy, please get in touch with us. We welcome any enquiries.

Attn: Data Protection Officer,
9-309 75 First Street,
Orangeville, Ontario, Canada L9W 5B6

workXid® is a registered trademark of Xidcorp Limited.

3.0 Cookie Policy

Effective as of: 2023-06-12
This Cookies Policy explains how cookies and similar technologies are used on our website ("Website"), operated by WORKXID ("we," "us," or "our"). This policy provides information about the types of cookies we use, the purposes for which we use them, and how you can manage them.

3.1 What are cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide useful information to website owners. Cookies can be "session cookies" or "persistent cookies." Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a longer period or until you delete them manually.

3.2 Types of cookies We use

We use the following types of cookies on our website:
  • Strictly necessary cookies: These cookies are essential for the operation of our website and enable you to navigate and use its features, such as accessing secure areas.
  • Performance cookies: These cookies collect information about how visitors use our website, such as which pages they visit most often and if they receive error messages. These cookies help us improve the performance and functionality of our website.
  • Functionality cookies: These cookies allow our website to remember choices you make, such as your preferred language or region, and provide enhanced features to personalize your experience.
  • Analytical or statistical cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us analyze data and make improvements to our website.
  • Advertising or targeting cookies: These cookies are used to deliver advertisements relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. These cookies may track your browsing habits across different websites.

3.3 Third-party cookies

We may also use cookies from third-party service providers, such as analytics and advertising. When you use our website, these third parties may collect information about your online activities over time and across different websites.

3.4 Managing cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. However, please note that if you choose to disable or delete cookies, some features of our website may not function properly.

To manage your cookie preferences, please refer to the instructions provided by your browser or device manufacturer. You can usually find these settings in the "Options," "Preferences," or "Settings" menu of your browser.

Do Not Track - Because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

3.5 Updates to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, applicable laws, or our business practices. We encourage you to review this policy periodically for any updates. The "Last updated" date at the top of this page indicates when this policy was last revised.

3.6 Contact Us

If you have any questions or concerns about this Cookies Policy or our use of cookies on our website, please get in touch with us at

By continuing to use our website, you consent to the use of cookies as described in this Cookies Policy.

9-309 75 First Street,
Orangeville, Ontario, Canada L9W 5B6

workXid® is a registered trademark of Xidcorp Limited.